PAYMENT

Credit card processing will begin on Monday, March 20. We will charge the credit card that we have saved on file. Your wine will ship on Monday, March 27.

SHIPPING

Due to cooler temperatures in many states we may have to postpone your shipping date to protect the quality of your wines. If you have a shipping date you would prefer please let us know, otherwise please be assured that we will watch the weather closely and only ship when suitable. Once Mother Nature is cooperating, you will receive an email from us and from FedEx with a tracking number the day it goes out that will include the expected delivery date.

WINERY PICK-UP

We ask that members who elect to pick up their wines at the winery please do so within 6 months of the March 27 shipment date.  Wines held past this deadline will be automatically shipped to the address on file and shipping/handling charges will be applied to the credit card associated with your membership account.

Please review our shipping and pick up policies

UPDATING YOUR ACCOUNT

Account updates and order changes must be completed by Friday, March 17.  Please take a moment to login to your account online to verify our records are up-to-date. Your user name is your email address on file. Please contact us if this is your first time logging in to your account to retrieve your password.

Of particular importance is the following information:

.   Shipping Address
.   Phone Number
.   Last 4 digits of your credit card & current expiration date. 
.   Delivery Type: Ship or Pick up at the Winery

Questions? Please reach out to Lindsay or Meg directly at lindsay@sotervineyards.com or meg@sotervineyards.com.